Keeping Your Home Business Customers Happy

Keeping your customers happy and satisfied means much in your home business and any business.  They are the lifeline to your success and profitability.  For some tips about this, check out a post I wrote at Small Business Boomers, Customer Satisfaction – The Lifeline of Your Business.  i also linked to Linette Gerlach’s post at Bizzia, How Do You Deal With An Angry Customer.

What tips do you have for ensuring customer satisfaction in your home business?

Have you ever dealt with a customer situation and turned it around so the customer was satisfied and stayed with you, actually thanked you for solving the challenge and helping them?

(Image: sxc.hu)