Do your cell phone practices/etiquette hurt or help your business? 
I’m not talking simply about how you talk to people on the phone.  I’m also referring to your constant use of the cell phone when you’re in public.
You’re representing your business when you’re outside your home, as well as in.  Your dress, your manner of treating people, your smile (even when you don’t think people are looking), and your actions reflect on your business.  When you’re in business, you “live in a glass house,” someone once told me.

Do you constantly have a cell phone glued to your ear?
Do you answer calls …read more

HomeBizNotes.com

Text messaging and cell phone calls have their place in business, but there can be times when they drive away customers.  They’re part of our modern technical world and can be an assistance in business.
However….there is a time and place!
This is something you must be aware of and enlighten any employees.  When a customer is talking to you, he/she doesn’t want you distracted by text messaging or a call on the call phone. 
While one customer was talking with a clerk in the electronics department of a store desiring information about a specific product, he realized he wasn’t receiving the young …read more