“People don’t say thank you any more.  Or write thank you notes,” a friend mentioned the other day.
Is this you in your busy life?  In your home business?
Even though I was taught, by a mother who sat us at the dining table to write thank you notes the day after receiving a gift, I often find myself so caught up in a busy life that I must keep a “thank you note list” or “thinking of you list” so I don’t forget.  Even if it’s a verbal “thank you,” it means more than ignoring.
Translate this to your business and your customers, as …read more

Are you taking the time to attend to “the little things” when it comes to your customers?  This would include keeping a file of your customers, getting to know them personally, sending thank you notes, new product notices, how can I help you inquiries?  These could be done by e-mail or hand written notes.  
I’ve been attending a business seminar this weekend.  At one of the sessions, the workshop instructor talked about marketing, retaining customers, and getting repeat business.  She mentioned taking time to take care of the “little things” so your customers/clients know they’re more than a dollar sign to you.
Of course, you hope  …read more